Tuesday, May 27, 2008

Complimentary Deed

Today, I received very nice customer service over the phone. When I was done, I asked the CSR to please connect me with his manager because I wanted his manager to know that he'd provided me with good service. He was shocked and so was his manager. We are always so fast to criticize and it was a lot of fun to give a compliment instead. I did this with you in mind, Little Warrior.

Amelia S.

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